Frequently Asked Questions
Is the free plan really free?
Yes. The Free plan has no time limit and no credit card required. You get one documentation site with full AI generation, brand extraction, the AI agent editor, live preview, one-click publishing, and hosting with SSL -- all at no cost.
Can I use my own domain?
Yes, on the Pro plan. Custom domains are available for $60/month. You point a CNAME record at your Docsio subdomain, verify the DNS, and connect the domain -- SSL is provisioned automatically. See the Custom Domain Setup guide for step-by-step instructions.
How long does it take to generate docs?
Initial documentation generation from a URL typically completes in under 5 minutes. The time depends on the size and complexity of the source website. After generation, your docs are ready to edit and publish immediately.
Can I edit the generated content?
Yes. The AI agent can change anything in your documentation -- content, page structure, styling, configuration, navigation, and more. Just describe what you want changed in the agent chat, and it handles the edit. See Editing Your Docs for details.
What happens if I cancel Pro?
Your account reverts to the Free plan at the end of your billing period. You keep one documentation site and all its content. Custom domains are disconnected (your site goes back to yourproject.docs.docsio.co), and the Docsio branding badge reappears on your next publish. See Managing Your Subscription for the full details.
Does the published site include search?
Yes. Every published site includes built-in search, accessible with the Cmd+K (Mac) or Ctrl+K (Windows/Linux) keyboard shortcut. The search index is regenerated every time you publish, so it always reflects your latest content.
Can I add custom CSS?
Yes. Ask the AI agent to make CSS changes directly. For example:
- "Make the sidebar font size larger"
- "Add a box shadow to code blocks"
- "Change the navbar background color"
The agent edits the site's custom CSS file and changes appear in the live preview immediately.
What format are the docs in?
Your documentation is written in Markdown and rendered as a static site. Behind the scenes, Docsio uses Docusaurus to build a fast, searchable, static documentation site from your Markdown files.
Is my content private?
Your documentation is only accessible to you in the editor. It is not publicly visible until you click Publish. Once published, the site is publicly accessible at your Docsio subdomain (or custom domain on Pro).
Can I delete my account?
To delete your account, contact support. Deleting individual projects can be done from Project Settings in the Danger Zone section.